Please note that we will be unable to process incomplete or inaccurate entries. An asterisk* indicates that the question is required.

If you would like information about whether new broadband service will be made available to a specific location through the New NY Broadband Program, please check the NYS Residential Broadband Availability Map. Results marked “BPO Award” denote providers supported by the Program for your address, and the current status of their projects. If you would like information about when service may be available in your location, please contact the service provider directly.

If you have questions or comments about Charter (d.b.a. Spectrum) please contact Spectrum customer service or the New York State Public Service Commission. Please note that Charter is not a participant in the New NY Broadband Program.

Response times may vary due to the number of inquiries.